Wednesday, May 27, 2009

Don't be a "Button Pusher" Buyer....



Its has been a practice of mine to continually stay in the know of whats going on the area of technology as it relates to Litigation Support. I make it a point to listen to at least 3 web casts per month, daily reading of my favorite RSS Feeds and Industry Bloggers as well as participate in evaluation of software and appliances directly related to providing efficient Litigation Support Solutions.

and from Time to time I get inspired to comment....

For the last several weeks I have had the ability to view emerging products set to be the next Clearwell Killer. Which has opened my eyes to a few different things:

1. Clearwell is the "house hold" name in Early Case Assessment; and

2. By the constant mention of others referring to Clearwell, they must too agree; and

3. Quality Forensic Analysis & "Experts" are about to become a dime a dozen. LMAO

Listen up folks ... THERE IS NOT ONE SOFTWARE OR APPLIANCE ON THE MARKET THAT WILL DO ALL THAT IS REQUIRED FOR SOUND DISCOVERY. EACH AND EVERY ONE HAS A FLAW!!.

Question is which has the least flaws and a great support team? thus...


Beware of the attractive price points and the fast ROI for investing in your next piece of eDiscovery Work flow software or appliance. Will your new provider testify in court on your behalf to support your work flow? Are you outpacing your market? Is the software or appliance provider going to be in business in the next 5 years (when your market has finally caught up)?

Having a seasoned Forensic Expert (sometimes referred to as Discovery Consultant) on staff (or retainer) to participate in the evaluation of such software or appliances is the best first step. NOT the edd technician who is totally focused on processing and being the "button pusher".

"An understanding of file systems is essential for any computer forensics
examiner. Without that understanding, the forensics examiner is merely a button
pusher that accepts whatever the forensics software reports, without truly
knowing what is going on under the hood"


Experience in People COUNT!!!

The success level of every case first depends on the accuracy and inclusiveness of the discovery. Take the time to do the research required and not be driven by cost and goo goo eyes before adding to your tool bag of solutions.


"Being the Guinea Pig does not excuse one from Sanction"